Business Metrics
Overview
A manufacturing company needed a way to quickly process and understand their warranty claim data. Volano Solutions leveraged Flash charting tools with custom SQL queries to present useful information based on hundreds of thousands of claims for the past several years. Then, we automated the retrieval and processing of the data, giving the client the most accurate and timely information possible.
"With a customer base of over 250,000 professionals, it is critical that we maximize our Customer Support Software to it fullest potential and more. After watching another vendor struggle with our requests, missing deadline after deadline we decided to look for a solution. We were very fortunate to find Volano Solutions who was able to come to our rescue. They met every deadline and delivered on budget every time with every project. They listen to our ideas and needs and they always have the solution that exceeds our expectations. I can't imagine using anyone other than Volano Solutions, ever. They are truly a joy to work with and are always looking out for our best interests."
David M.
Customer Service Manager
Manufacturing