Customer Question: Why Does Software Need to be Updated?

Does it rot? Well, yeah, it does. Like everything else in business, life, the universe -software, the technology and people surrounding it are always changing and evolving. After discussing this with a client, we realized the discussion would lead to the meat of a great post. We want our clients to understand the necessity of software updates.

Software isn’t a set it and forget it solution. In fact, the investment in software is just the beginning of your relationship with it and with your provider -us. Workflow software in particular has to be able to grow with your team, other technology, and industry trends…

Software and Your Organization

Is payroll handled the same way it was 20 years ago? Are your operations the same? Are your marketing initiatives the same? Nope, nope, nope. Your organization is constantly changing. To think you will be running on the same workflow processes in the coming decade (or even five years) is even more unlikely than going back to ledgers and paper files (no offense if you’re still there).

We’ve done total overhauls on workflow software and we’ve done small tweaks. It’s important our clients realize that the creation of their software is really just the beginning of our relationship with them. The best part? The more we work with an organization, the more seamless and holistic their workflow software becomes.

Software and the Technology Surrounding It

Do you remember when your first generation iPad just started sucking? Or when you tried to update an application on your phone and it said you can’t because you need the newest IOS? Or when that Millennial made fun of your Hotmail address?

By definition, software is the programs and other operating information used by a computer. It’s technology within technology that operates with other technologies. Whew! What we’re getting at here is that you and your software aren’t in a vacuum. Your workflow software works with outside technologies. Depending on the purpose of the workflow software, it was can work in conjunction with any number of other technologies like your CRM, email marketing platform, accounting systems, employee or candidate portals, and the list goes on. As these other systems and technologies change, so must your workflow software.

Software and Your Industry Needs

Staying relevant means staying ahead of the curve, or at the very least, being able to keep up. I like to use Blockbuster as an example. When Redbox came out, it completely antiquated their business model. This happens to the best of us in business -someone comes out with a better, cheaper more awesome product. In those situations, what matters is that you’re able to make effective, swift pivots to your products and services. It doesn’t matter what industry you’re in, it’s fast-paced.

So, what we really want our clients to know, is we’re in it for the long haul. We won’t set you up for a Blockbuster fail. We’ll help you create that nimble, pivot on a dime company you need to be to survive. Let’s talk about how to get started today.